Policy

Here at Marked Beauty Collection, we are very confident in our products and will provide top quality at affordable prices. Customer satisfaction is our top priority at Marked Beauty Collection, LLC and we strive to provide every Beauty with amazing service! Please take the time to thoroughly review our policies prior to placing an order. 

SHIPPING POLICY
WE SHIP WORLDWIDE & OFFER FREE SHIPPING (USA and Canada only) ON ORDERS OVER $100!
**Due to COVID-19 shipping delays are beyond our control and cannot guarantee shipping times.**

All packages are shipped by USPS. Once items are shipped, you will receive a tracking number via email. We highly encourage you to set up notifications via USPS for your package and track it along the way. If you are away on the anticipated delivery date/time, we recommend that you request USPS to hold your package. Please visit www.usps.com.

Once your package has shipped, we are no longer responsible for any lost or stolen package. We will not provide a refund or replacement package. You are responsible for providing the correct shipping address. If you enter your shipping address incorrectly, please email MarkedBeautyCollection@gmail.com, immediately!

If your BILLING & SHIPPING address do not match you will be asked to provide a copy of a photo ID to verify your purchase!

PROCESSING/TURNAROUND TIME 
ALL orders have a mandatory 2-3 business day payment processing period. 
BUSINESS DAYS = MONDAY thru Friday!
  • Custom Orders (Pre-designed and custom units): There is a 2-3 business day processing period, 7 to 21 day construction/production time and 1 to 3 day shipping period. 
  • Ready to Ship Units, Lashes and Accessories Orders: There is a 1-3 business day shipping period. 
REFUND/RETURN/EXCHANGE 
Due to the nature of the products and sanitary reasons, there are absolutely NO REFUNDS, NO RETURNS OR EXCHANGES. All sales are final. We take great pride in our work and treat each order as if it is our own. If you are unsatisfied with your purchase after receiving it, we will do our best to accommodate it to your desire.
 CANCELLATION POLICY
You may cancel any order within 48 hours by emailing us at MarkedBeautyCollection@gmail.com. There is a 25% restock fee deducted from your total.
 

AGREEMENT TERMS

By ordering, you agree and confirm that you have read and fully understood all the terms and conditions, processing time period, FAQs, Hair Care Maintenance and all information listed on our website.