Policy

SHIPPING POLICY
All packages are shipped by USPS. Once items are shipped, you will receive a tracking number
via email. We highly encourage you to set up notifications via USPS for your package and track
it along the way. If you are away on the anticipated delivery date/time, we recommend that you
request USPS to hold your package. Please visit www.usps.com.
Once your package has shipped, we are no longer responsible for any lost or stolen package.
We will not provide a refund or replacement package. You are responsible for providing the
correct shipping address. Once you receive your tracking number, you are to contact USPS for
all updates. Shipping times
If your BILLING & SHIPPING address does not match or flagged, you will be asked to provide a
copy of a photo ID to verify your purchase!

PROCESSING/TURNAROUND TIME
ALL orders have a mandatory 0-3 business day payment processing period.
Ready to Ship wigs and products will ship out no later than 2 business days after purchase.
Custom Preorder Orders (Pre-ord and custom units): There is a 2-3 business day processing
period, 7 to 21 day construction/production time and 1 to 3 day shipping period.

REFUND/RETURN/EXCHANGE
Due to the nature of the products and sanitary reasons, there are absolutely NO REFUNDS, NO
RETURNS OR EXCHANGES. All sales are final. We take great pride in our work and treat each
order as if it is our own. If you are unsatisfied with your purchase after receiving it, we will do our
best to accommodate it to your desire. Please email us at MarkedBeautyCollection@gmail.com

CANCELLATION POLICY
You may cancel any order within 12 hours by emailing us at
MarkedBeautyCollection@gmail.com. There is a 30% restock fee deducted from your total.

AGREEMENT TERMS
By ordering, you agree and confirm that you have read and fully understand all the terms and
conditions, processing time period, etc. llisted on our website.